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CIO Guide: 4 steps to a risk-free cloud migration

CIO Guide: 4 steps to a risk-free cloud migration

Migrating should be a slow and steady process IT teams have a lot to consider before moving workloads into the cloud. For starters, many have poured millions of dollars and thousands of hours into on-premises PSTN/PBX infrastructure. Considering these large-scale investments, companies might want to prolong the use of their current PBX systems and maximize

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How RingCentral helped these 6 companies better serve their customers

How RingCentral helped these 6 companies better serve their customers

The right technology is key to providing the ideal experience for your customers, blending your ability to meet your customer’s business needs with a uniquely human touch. We’ll dive into the ways our customers used RingCentral’s customer engagement solutions to provide the best possible customer experience. Download to learn more

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How to unlock revenue through connected business communications

How to unlock revenue through connected business communications

Cultivate customer engagement, and you’ll drive sales. Even in a challenging economy, brands that invest in digital customer engagement can experience revenue growth. For call centers, the path to better customer engagement starts with empowered agents. Deloitte’s latest research shows that agent retention and engagement can help create better customer experiences. A great customer experience

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The value added to machine shops by modern SaaS tools

The value added to machine shops by modern SaaS tools

How SaaS (software as a service) machine shop automation capabilities can help to improve your profitability and support growth with automation — everything you need, sized for your business. Modern SaaS tools have revolutionized machine shop operations, offering numerous benefits such as enhanced productivity, efficiency, and cost-effectiveness. By adopting these tools, machine shops can gain

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The Financial Services Cloud Security Playbook

The Financial Services Cloud Security Playbook

For fintech companies, moving business to the cloud is a growing priority. Transitioning to the cloud allows organizations to scale their operations efficiently, adapt quickly to changing market demands, and reduce costs associated with maintaining on-premise infrastructure. But how does the need for a strong security program factor into plans for digital transformation? In this

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Informatica named a Leader in the Gartner® Magic Quadrant™ for Augmented Data Quality Solutions for the 16th time

Informatica named a Leader in the Gartner® Magic Quadrant™ for Augmented Data Quality Solutions for the 16th time

Data and analytics (D&A) leaders must continuously improve data quality to ensure the success of master data management, artificial intelligence (AI), machine learning (ML) and more. As you evaluate various data quality solutions, we believe you should keep an eye out for a key driver: augmented data quality (ADQ). ADQ is driven by AI/ML, metadata,

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How legacy QA tools are holding you back

How legacy QA tools are holding you back

It’s time to challenge the testing status quo. Test management software that comes bundled with an enterprise solution presents obvious obstacles to efficient and comprehensive testing. Dispersed data storage, static interfaces, limited browser support, frequent software crashes and maintenance and customization expense are common roadblocks. As a growing number of companies adopt Agile and DevOps

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