Customer experiences and expectations are more important than ever, and AI allows organizations to innovate faster— empowering everyone customer-facing to create connected experiences for your customers. While generative AI is a powerful technology, it is only as good as the data that goes into it. With MuleSoft integration, automation, and universal API management, your organization […]
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For technology, media and entertainment, and telecommunications companies, 88% of customers say the experience is as important as its products for services — the highest its ever been. Knowing your customer is the first step in delivering a great experience. MuleSoft connects data from disparate systems across marketing, sales, support, and more to provide a
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The next evolution of full lifecycle API management Each year, organizations waste millions of dollars ripping out existing technology and replacing old systems with new ones that more easily integrate with the rest of their landscape. Universal connectivity reduces the need for infrastructure replacement and the wasted spend that comes with this rip-and-replace approach, driving
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Businesses are learning they need to review their own security, privacy, cost, and capability needs to determine the most suitable way to adopt generative Al. With the growing availability of mature and capable open-source LLMs, there are several implementation approaches to choose from. In short, it’s not a matter of whether to bring generative Al
Analyst Report: Weighing the Open-Source, Hybrid Option for Adopting Generative Al Read More »
A cross-university data backup success story (video) When one of Europe’s largest technical universities does something this big to protect data, it’s not just trailblazing: it’s a true paradigm shift. RWTH Aachen University took the extraordinary step of using Hitachi Vantara to create a self-service, on-demand data backup and restoration system across its entire university
How RWTH Aachen University went big on data protection and recovery Read More »
The buyer’s guide for data protection and resiliency solutions As your business’s data stores grow, so too does your reliance on it. Today, there’s nothing more debilitating to business continuity and operational capability than a strike against your data security and availability. So, it’s no surprise that the data protection challenge is at the forefront
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How MuleSoft helps customers drive speed, agility, and innovation MuleSoft customers embody IT maturity by embracing composability, making them more agile, scalable, and innovative, as a result. To assess the state of IT maturity within telecommunications and media, we reviewed the recent MuleSoft Catalyst Maturity Assessment, which included 144 customers in this space. Download our
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How MuleSoft helps customers drive speed, agility, and innovation MuleSoft customers embody IT maturity by embracing composability, making them more agile, scalable, and innovative, as a result. To assess the state of IT maturity within retail and consumer goods, we reviewed the recent MuleSoft Catalyst Maturity Assessment, which included 61 customers in this space. Download
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Consumers are increasingly gravitating toward digital commerce across a growing number of channels. In response, consumer goods organizations are doubling down on digital transformation efforts to deliver a seamless brand experience. Direct-to-consumer (DTC) programs enable consumer goods organizations to establish one-to-one relationships with consumers. This not only allows brands to meet the consumers where they
How consumer goods organizations keep up with changing consumer behaviors Read More »
