We’re at the beginning of a massive shift in how brands will deliver customer service. The large language models behind generative AI systems are going to be like rocket fuel for the contact center. Find out how this exciting new technology will change everything from conversational AI to the role of the contact center agent. […]
Generative AI and the Contact Center of the Future Read More »
Oracle Cloud Infrastructure (OCI) is a comprehensive platform of public cloud services that enables customers to build and run a wide range of applications in a scalable, secure, highly available, and high-performance environment. Read this paper to learn how OCI enables customers to not only solve problems they have with existing clouds, but also modernize
Oracle Cloud Infrastructure for the Modern Enterprise Read More »
A digital-first strategy includes modern technology to unleash continuous innovation and evolution. A digital-first mindset enhances the experience for businesses, suppliers, partners, consumers, employees, and customers by bringing intelligence, relevancy, and personalized information into interactions for greater value and understanding. Read this paper from IDC and get a high-level overview of why migrating workloads to
Making the Cloud Work for You Read More »
Cloud infrastructure is a key enabler of digital transformation, accelerating the pace of innovation by providing resources that can be provisioned quickly and securely scale on demand. Oracle Cloud Infrastructure (OCI) is a broad platform of public cloud services designed to help customers build and run a wide range of applications in a scalable, secure,
OCI Delivers High Business Value Read More »
A total cost of ownership (TCO) analysis sounds like a simple and easy-to-use comparison for organizations when they are selecting a cloud provider. But cloud providers operate in different ways and measure things in different ways, all of which makes TCO difficult to calculate. This paper from Omdia provides TCO analysis of migrating various workloads
Key metrics for assessing cloud computing providers Read More »
Increasing pressure on performance has been a fact of life in the data center environment for several years now and organizations are expected to keep up. Servers, storage capacity, memory, bandwidth — all must be at peak performance, all the time, while also functioning with minimal power consumption and within tight footprints. IT leaders are
Why — and how — high-performance computing technology is coming to your data center Read More »
The data center is the heart of any modern business’ technology operations, powering everything from multibillion-dollar e-commerce platforms to cutting-edge machine-learning systems. It’s also a major consumer of electricity. Increasing the utility of data center CPUs, including reducing the server footprint, is the key to achieving greater levels of energy efficiency to minimize the impact
Advancing Data Center Sustainability Read More »
As IT becomes an increasingly vital function in the success of all organizations, it’s important to ensure that IT plans reflect the need to modernize all IT elements, from data center infrastructure to strategies to cybersecurity. Download the whitepaper to learn more.
3 Strategies To Modernize IT Read More »
The KPMG & Sovos eBook titled “What’s Going On Over There?” is essential reading for financial, tax, and IT leaders in multinational companies facing the growing complexity of global e-invoicing mandates. The document highlights how governments worldwide are moving from traditional, paper-based compliance to real-time, data-driven tax enforcement—a shift with significant operational and legal implications.
What’s Going On Over There? – eBook Read More »
This report analyzes how attackers adapt, why ransom payments are dropping, and which proactive defense strategies work best. Download the eBook today to find out more!
From Risk to Resilience: 2025 Ransomware Trends and Proactive Strategies Read More »
