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Financial Services Digital Trends: Combating Fraud and Improving Customer Experience

Financial Services Digital Trends: Combating Fraud and Improving Customer Experience

Security, White Paper /

Financial services organizations know they must provide high-value digital customer experiences and prevent fraud. Digital applications and automated underwriting have leveled the playing field when competing for new customers. Based on feedback from financial services executives and managers, they’re prioritizing investments in fraud detection without introducing unnecessary friction, including:  The TransUnion Financial Services Digital Trends: Combating […]

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CXO Decision Brief: Data Lakehouses and Data-Driven Operation

CXO Decision Brief: Data Lakehouses and Data-Driven Operation

Technology, White Paper /

Data Lakehouse: Fueling the AI Revolution with Trusted Data! Welcome to the AI era, where its transformative power is rapidly seeping into every corner of business operations. To establish a rock-solid foundation for AI and data-driven decision making, one data architecture reigns supreme: the Open Data Lakehouse.  Data lakehouse facilitates data literacy and data-driven operations,

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How Weak Digital Signals Early in the Customer Lifecycle Can Destroy Your Customer Lifetime Value (CLV)

How Weak Digital Signals Early in the Customer Lifecycle Can Destroy Your Customer Lifetime Value (CLV)

Artificial Intelligence, White Paper /

It’s no secret organizations struggle with excessively high false positives and manual reviews. Reducing them requires multilayered signals early in the consumer lifecycle to establish consumer trustworthiness, reducing risky interactions while offering a streamlined, friction-right user experience for good customers. In this on-demand webinar, our panel of digital fraud experts discuss the value of robust

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How Financial Institutions are Reducing Friction and False Positives in the Digital Channel

How Financial Institutions are Reducing Friction and False Positives in the Digital Channel

Business, White Paper /

Are your authentication methods eroding consumer loyalty and satisfaction? That’s a critical question today’s banks and credit unions must ask themselves, as a growing number of people migrate to digital-first methods of interacting with financial institutions. Financial institutions must deliver convenient, friction-right and secure services. This means embracing a multilayered strategy that focuses on securing

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American Banker On-Demand Webinar

American Banker On-Demand Webinar: Improve Your Customer Authentication Strategy with More Secure One-Time Passcodes

Security, White Paper /

In customer authentication, organizations must deliver security and usability — because customers expect both. Ideal methods are accessible to all customers, simple to use and secure. One-time passwords (OTP) sent directly to a customer’s device of choice are perceived to check all three of these boxes. However, as mobile fraud continues to grow, organizations must

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Reduce Benefit Enrollment Burdens

Reduce Benefit Enrollment Burdens

Business, White Paper /

While agencies have improved constituent experiences and streamlined online benefit enrollment and administration, this digitization has introduced new burdens, including the significant “time tax” of using technology that may be unfamiliar and cumbersome. Download our new report — Reduce Benefit Enrollment Burdens —to understand the public’s perception of digital benefit enrollment and the value they

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State of Omnichannel Fraud 2023

State of Omnichannel Fraud 2023

Security, White Paper /

In 2022, fraud returned to something more closely resembling pre-pandemic levels in 2022-4.6 percent of digital transactions globally were potentially fraudulent. However, with increased digital transaction volumes, the risk to organizations and individuals was even greater than before. From 2019 to 2022, digital transaction volume increased 80 percent globally, resulting in an 80 percent growth

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