How do you stand out from your competition? It starts with an optimized customer experience (CX). Many businesses want to create a great CX with innovation but are not sure of the path to get there and are challenged with uncertainty about results. See how five trendsetters used innovation in the cloud to break through […]
Five trendsetters in CX innovation Read More »
Customer experience (CX) leaders are innovating digital experiences to better connect with today’s customers. This MIT Technology Review Insights report explores how businesses across industries are rethinking the future of CX, the value proposition for employees and the role of the contact center. Together we examine these organizations’ plans for future CX innovations and learn
CX Horizons: The Big Ideas That Define the Future of Customer and Employee Experience Read More »
When looking for windows for its new Escondido Village Graduate Residences, Stanford needed a solution that didn’t exist. Graham Architectural Products created a custom solution that blended high thermal performance with the desired aesthetic. Stanford University loved the look of the Graham Architectural Products 6700 Series window, with its appearance of a historic steel factory
Stanford University – Marrying Performance & Aesthetics Read More »
Almost half of organisations can’t keep pace with shifting customer expectations. But what do consumers want? And what big bets should organisations make to stay ahead of the competition? To find out more download the report now.
THE STATE OF CUSTOMEREXPERIENCE Read More »
Your business succeeds when customers get what they want and need. And to consistently deliver on that brand promise, you need an exceptional workforce. That’s where Genesys comes in. With a modern workforce engagement management (WEM) solution that strategically leverages Al, you can build a team that elevates the customer experience and increases loyalty. Download
Supercharge Customer Experience Teams With Al Read More »
Earning and maintaining customer loyalty is always a challenge, even more so in this age of rising consumer expectations. Continually evolving technologies and increasingly restrictive compliance requirements only add to the challenge. To maintain customer loyalty, you need to know how to reach – and retain consumers. Download the whitepaper to learn more
Seven Best Practices For Building Customer Loyalty Read More »
For years, artificial intelligence (AI) has been touted to handle many issues with customer experience and organizational efficiency. There truly are countless ways to use Al to improve customer service and experience. If you’ve ever wondered where to start or how to maximize the value of Al capabilities, you’re not alone. Download the ebook to
Five Ways Leading Brands Use Al Read More »
Artificial intelligence (AI) continues to transform every area of business, and that power brings new opportunities for growth. It also raises many questions about how and what to deploy to serve your unique goals. While incremental improvements like automation and new digital channels provide quick wins, long-term innovation requires that and more. The challenge many
2024 Contact Center Buyer’s Guide Read More »
Everything you need to know about JFrog Artifactory: The how, the what, the where, and when to use Artifactory as part of your application delivery. At the heart of the JFrog DevOps Platform, Artifactory provides universal management for all binary artifacts, container images and Helm charts used throughout your SDLC. Learn how to use Artifactory,
INTRODUCTION TO ARTIFACTORY Read More »
Join Carmine Acanfora, Solutions Architect at JFrog in the EMEA region, for a security webinar. In this webinar, we will discuss the advanced features of the JFrog Advanced Security solution, now available in self-hosted mode. We will take the time to address your questions, particularly on topics crucial for all developers, such as: Don’t miss
DEVSECOPS SECURITY – BEST PRACTICES Read More »
