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Digital Optimisation Paves the Way to Strategic Supplier Management

Digital Optimisation Paves the Way to Strategic Supplier Management

Business, White Paper /

Amazon Business has sponsored research by Harvard Business Review Analytic Services to uncover the challenges organisations face in their supplier management operations and the benefits of adopting the right technologies. This report details how digital dexterity is critical to stay in front of change and can elevate procurement’s role as a strategic driver for the […]

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Cost optimisation for procurement: Savings for return to work

Cost optimisation for procurement: Savings for return to work

Business, White Paper /

Cost cutting and short-term reductions can impair an organisation’s agility, compromise performance, and affect strategic focus. Now is the time for procurement teams to think beyond price concessions to broader changes that reduce spend while delivering true value to the organisation. Join our webinar to learn new ways to gain efficiencies and unlock savings for

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The future of retail requires a resilient digital backbone

The future of retail requires a resilient digital backbone

Technology, White Paper /

Retail and e-commerce companies have been under extraordinary pressure in recent years to rebuild nearly every aspect of what they do – from how they operate their supply chain to how they deliver customer experiences. Key sources of pressure include the following: The good news? The right technology platform can help you overcome these challenges,

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THE ANTIDOTE TO BUSINESS VOLATILITY

EMPLOYEE ENGAGEMENT: THEANTIDOTE TO BUSINESS VOLATILITY

Business, White Paper /

Market volatility isn’t easy to predict, yet its outcomes are profound. Many businesses are feeling the effects with call centre agent attrition, in particular. As self-service offloads simpler customer requests, agents increasingly focus on the more complex and challenging tasks. And in a tight labor market, those skills are harder to hire for.  Keep the

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Navigating Disruption: A Leader’s Guide to Strategy Under Uncertainty

Navigating Disruption: A Leader’s Guide to Strategy Under Uncertainty

Business, White Paper /

AI, sustainability, digital–industrials are facing disruptive forces that are redefining what it takes to win. What got your company where it is today won’t get you where you need to go tomorrow. A “future back” strategy can help. Industrial companies face a growing range of disruptive forces, from artificial intelligence to sustainability. Learn how a

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Shifting Your Business from Products to Service-Based Business Models: Generating Predictable Revenues

Shifting Your Business from Products to Service-Based Business Models: Generating Predictable Revenues

Business, White Paper /

Executive summary on a recent IndustryWeek-hosted webinar sponsored by SAP Build the best product, and you might not hear from a buyer again for 30 years. Offer that product as a service with continuous updates, technical support and maintenance, and you could generate a continuous partnership with your clients, one that generates regular revenue for

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