Business

2024 AEC Data Insights ReportKey Industry Insights From Egnyte’s 4,000+ AEC CustomersAs Architecture, Engineering and Construction (AEC) industries experience unprecedented growth, the need for robust data practices becomes urgent. Egnyte shares valuable insights in their latest 2024 AEC Data Insights Report based on learnings from 4000+ AEC customers. This comprehensive study unveils key industry trends and provides

Design and construction firms are faced with a battle against eroding profit margins and challenged to find new ways to remain competitive while mitigating risk. But many AEC firms are facing critical data challenges including: multi-cloud sprawl, document sprawl, jobsite connectivity and uncontrolled sharing of files. This prevents them from keeping up with project deadlines

Insurance has made strides in improving customer interactions, but more work remains to be done—and the stakes are growing higher. This Talkdesk Research™ report, based on a survey of insurance CX professionals, sheds new insights into insurers’ ambitions for improving customer experience and the steps they are taking—or plan to take—to achieve them. Here you

No one calls a contact centre because they’re happy. They reach out because they have a problem to solve, which is often stressful for everyone involved. But what if there’s a better way? Imagine customer service where everyone leads with humanity and the burden of kindness doesn’t rest solely on the shoulders of customer service

Noritz is a manufacturer and distributor of tankless water heaters, offering energy-efficient solutions for residential and commercial use. With its American headquarters in California, Noritz focuses on promoting tankless water heaters as a superior alternative to traditional storage models. The company is committed to expanding its market presence and meeting North America’s growing demand for