Marketing

Forrester: State of Outbound Communication

Forrester: State of Outbound Communication

According to a newly commissioned Forrester Consulting study conducted on behalf of Neustar, a TransUnion company, 87 percent of surveyed decision-makers agree with the statement that “the phone channel is the most important outbound contact channel.”  However, challenges exist in connecting with customers due to their mistrust of an “unknown caller,” robocalls, fraud threats, and inaccurate […]

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Activating Loyalty: How Media and Entertainment Brands Can Drive Lasting Growth in Fast-Changing Times

Activating Loyalty: How Media and Entertainment Brands Can Drive Lasting Growth in Fast-Changing Times

Rapid shifts in consumer behavior and technological advancements are reshaping the media and entertainment (M&E) industries. To be successful, brands in the M&E space need to embrace marketing strategies that not only put the desires of customers first, but also deliver experiences they can’t get anywhere else.  That’s why Accenture, AWS, and Braze assembled Activating Loyalty:

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Know Your Audience: Converting Anonymous Users in a Cookie-Free World

Know Your Audience: Converting Anonymous Users in a Cookie-Free World

The Braze Customer Engagement Review found that 80% of anonymous users are not being engaged by brands. With the major web browsers planning to phase out third-party cookies over the next few years, this presents an opportunity for brands, including those in the CPG industry, to start building relationships with their anonymous audiences. To help

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Braze Inspiration Guide

Braze Inspiration Guide

Need to brainstorm new messaging and find innovative ways to meet your business goals? Or have an existing campaign that you want to take to greater heights? In today’s fast-moving customer engagement landscape, even the savviest brands can use a little help to stay ahead of the curve and build strong, sustainable customer relationships. The

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Translate global

Translate global

Businesses today already face tremendous pressure to do more with less: to optimize resources, get to market faster and stretch shrinking budgets to cover rising costs. To add in the idea that your business also needs to be able to communicate across a huge range of languages can sound like a daunting prospect, both logistically

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Start speaking global

Start speaking global

Localization is the transfer of information from the language it was authored in (source language) to another language (target language) while retaining its original meaning and format. This guide walks you through the fundamentals of localization, introduces different approaches and explains how localization can drive global growth no matter your situation or the size of

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