White Paper

Create connected experiences with MuleSoft + AI

Create connected experiences with MuleSoft + AI

Customer experiences and expectations are more important than ever, and AI allows organizations to innovate faster— empowering everyone customer-facing to create connected experiences for your customers. While generative AI is a powerful technology, it is only as good as the data that goes into it. With MuleSoft integration, automation, and universal API management, your organization

Create connected experiences with MuleSoft + AI Read More »

Lock in Loyalty with a Single View of the Customer

Lock in Loyalty with a Single View of the Customer

For technology, media and entertainment, and telecommunications companies, 88% of customers say the experience is as important as its products for services — the highest its ever been.  Knowing your customer is the first step in delivering a great experience. MuleSoft connects data from disparate systems across marketing, sales, support, and more to provide a

Lock in Loyalty with a Single View of the Customer Read More »

CIO guide to universal API management

CIO guide to universal API management

The next evolution of full lifecycle API management Each year, organizations waste millions of dollars ripping out existing technology and replacing old systems with new ones that more easily integrate with the rest of their landscape. Universal connectivity reduces the need for infrastructure replacement and the wasted spend that comes with this rip-and-replace approach, driving

CIO guide to universal API management Read More »

Analyst Report: Weighing the Open-Source, Hybrid Option for Adopting Generative Al

Analyst Report: Weighing the Open-Source, Hybrid Option for Adopting Generative Al

Businesses are learning they need to review their own security, privacy, cost, and capability needs to determine the most suitable way to adopt generative Al. With the growing availability of mature and capable open-source LLMs, there are several implementation approaches to choose from. In short, it’s not a matter of whether to bring generative Al

Analyst Report: Weighing the Open-Source, Hybrid Option for Adopting Generative Al Read More »

How RWTH Aachen University went big on data protection and recovery

How RWTH Aachen University went big on data protection and recovery

A cross-university data backup success story (video) When one of Europe’s largest technical universities does something this big to protect data, it’s not just trailblazing: it’s a true paradigm shift. RWTH Aachen University took the extraordinary step of using Hitachi Vantara to create a self-service, on-demand data backup and restoration system across its entire university

How RWTH Aachen University went big on data protection and recovery Read More »