White Paper

Understanding Cyber Insurance to Maximize Your Safety Net

Understanding Cyber Insurance to Maximize Your Safety Net

Security, White Paper /

There has long been a culture of complacency when it comes to Cybersecurity within the private sector, especially among small to mid-sized businesses. This is perfectly understandable given that headlines often feature distant corporate giants like Uber, WhatsApp, and Twitter, giving a perception that Cybercriminals are only interested in creating mayhem and embarrassment for brands […]

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Be more agile with digital purchasing solutions

Be more agile with digital purchasing solutions

Technology, White Paper /

Enterprise customers are accelerating their use of digital procurement to meet sourcing demands and maintain cost optimisation. Join Tom Poole, Senior Profressional Services Manager at Amazon Business to learn how digital purchasing can simplify buying for your users, bring you new levels of data-driven insights, and help balance short-term needs with long-term strategic priorities. Featuring

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Digital Optimisation Paves the Way to Strategic Supplier Management

Digital Optimisation Paves the Way to Strategic Supplier Management

Business, White Paper /

Amazon Business has sponsored research by Harvard Business Review Analytic Services to uncover the challenges organisations face in their supplier management operations and the benefits of adopting the right technologies. This report details how digital dexterity is critical to stay in front of change and can elevate procurement’s role as a strategic driver for the

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Cost optimisation for procurement: Savings for return to work

Cost optimisation for procurement: Savings for return to work

Business, White Paper /

Cost cutting and short-term reductions can impair an organisation’s agility, compromise performance, and affect strategic focus. Now is the time for procurement teams to think beyond price concessions to broader changes that reduce spend while delivering true value to the organisation. Join our webinar to learn new ways to gain efficiencies and unlock savings for

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The future of retail requires a resilient digital backbone

The future of retail requires a resilient digital backbone

Technology, White Paper /

Retail and e-commerce companies have been under extraordinary pressure in recent years to rebuild nearly every aspect of what they do – from how they operate their supply chain to how they deliver customer experiences. Key sources of pressure include the following: The good news? The right technology platform can help you overcome these challenges,

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THE ANTIDOTE TO BUSINESS VOLATILITY

EMPLOYEE ENGAGEMENT: THEANTIDOTE TO BUSINESS VOLATILITY

Business, White Paper /

Market volatility isn’t easy to predict, yet its outcomes are profound. Many businesses are feeling the effects with call centre agent attrition, in particular. As self-service offloads simpler customer requests, agents increasingly focus on the more complex and challenging tasks. And in a tight labor market, those skills are harder to hire for.  Keep the

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