We surveyed 1,217 business leaders across Europe and the United States. Find out how they are using processes as a lever for value and a driver for change. Check out the report for you below.
Are your business processes running as they should? Read More »
As you’d expect, it’s filled to the brim with clear explanations, practical advice, and more use case examples than you can shake a pickaxe at. Get ready to: Download it totally free, right now.
Process Mining For Dummies, Celonis Special Edition Read More »
The pace of change across the globe continues to accelerate. New technologies keep emerging, customer expectations keep rising, and the need for greater efficiency keeps growing. The key to success in this ever-changing landscape? Adaptation. Maureen Fleming, Program VP at IDC, discusses the key trends and actions organizations can take to drive transformation in 2024
On-demand Webinar: IDC How to Drive Transformation in 2024 Read More »
Introducing “The Big Book of Enterprise Generative Al Use Cases” – your ultimate guide to unlocking the transformative power of generative Al in your business. As a marketer you understand the immense potential of Al in enhancing productivity and efficiency across various business functions. This comprehensive guide will equip you with the knowledge and strategies
THE BIG BOOK OF ENTERPRISE GENERATIVE AI USE CASES Read More »
Southeast Alaska Regional Health Consortium (SEARHC) faces many challenges as it pursues its mission: “Alaska Native People working in partnership to provide the best healthcare for our communities.” Xtend is grateful for our nearly decade-long partnership with SEARHC. Over the years, we have taken many steps to help SEARHC solve their challenges, including: Download the
Exploring New Frontiers – Enhancing Healthcare Finances and Access Read More »
When there’s uncertainty around financial markets and the economy, customer loyalty is no longer guaranteed. In fact, 60% of service professionals say that customer expectations increased during the pandemic.* Today’s customers expect a certain level of support in order to stay loyal to companies, and agents must meet and exceed those expectations. With every task,
The Salesforce way to delivering expert customer service with Slack Read More »
Emphasizing organizational values over rules is a hallmark of an effective E&C program. New data reveals a clear difference between Ethics and Compliance (E&C) programs that exist only on paper and those that are actively put into practice within an organization’s values-driven continuous improvement regimen and then regularly reviewed, and adjusted as necessary. Even a
2024 Ethics & Compliance Program Effectiveness Report for North America Read More »
To hit revenue goals, sales leaders need to increase their reps’ productivity so they can spend more time focusing on customers and less time on tasks that don’t move business forward. This need is prompting leaders to seek out revenue-boosting strategies without adding headcount. The majority of customers now give their user experience the same
Transform your sales team’s productivity with Slack Read More »
Many business leaders are excited about integrating new technologies like generative artificial intelligence (genAI) into their workflows. While these new technologies offer significant benefits, many companies aren’t prepared to fully take advantage of them. They haven’t yet done the foundational work necessary to maximize the value of these new tools. This paper outlines five digital
About 90% of organizations have already embarked on a digital transformation (DT) project. But nearly 90% of those organizations are unable to sustain the success that they’ve achieved with their DT efforts long-term. And DT projects are taking twice as long, costing twice as much as organizations had originally anticipated. If your organization is starting
6 tips for reinvigorating your digital transformation Read More »
